Overview
The insurance landscape is expected to dramatically change — distribution, competition and an ever increasingly complex regulatory environment make change a necessity. Going mobile gives Insurers, brokers and agents the opportunity to strengthen their relationships with their end-users while establishing a richer, responsive customer experience.
Agents
Access to customer, market and product information maximises customer visits ensuring that they see the value an industry professional brings to the table. Follow up is made easy with anytime, anywhere connectivity ensuring that requests are followed up immediately.
Brokers
Mobility brings your small but mighty team to the customer doorstep in a way never seen before — Customer Relationship Management (CRM), product catalogues and reporting information at your finger tips — so sales cycles stay short and less time is spent on support. Keeping track of information is easy too, replace those handwritten notes with emails that are backed up and saved so you have that essential paper trail for your records.
Insurers
Giving your team, customers and distribution channel access to your products and services is essential to differentiating your organisation from the competition. Wireless technology is being used to collect information in the field,eliminating data recreation, creating greater accuracy and creating savings in claims processing.
"Cellular have always delivered what we’ve needed as a business, whenever we’ve needed it – always at a competitive price."
ACA >Cellular Solutions talk to David Cook of ACA Financial Services based in the North East of England about his companies communication needs, the future of communication and social media and marketing.
>